Frequently Asked Questions

Everything you need to know about our products, shipping, and beauty standards.

Are your products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and formulated without any animal-derived ingredients.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.

What is your return policy if a product doesn't suit my skin?

We offer a 30-day satisfaction guarantee. If a product isn't right for you, you can return it for a full refund or exchange, even if it has been lightly used.

How can I track my shipment?

Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Do you offer samples before I commit to a full-size bottle?

Absolutely. We offer discovery sets and individual samples so you can experience our scents and formulas in your own environment before purchasing a full-size product.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Buy Now, Pay Later options through Klarna.