Returns & Exchanges

We want you to find your perfect scent, which is why we offer a 30-day return window for all full-sized fragrances and discovery sets. If a product doesn't meet your expectations, we provide a seamless return process to ensure your satisfaction.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to begin the process.

  • 2.
    Pack Your Product

    Securely place the item in its original packaging, ensuring all caps and components are included.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal and affix it to the outside of your return package.

  • 4.
    Receive Your Refund

    Once our warehouse receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.