Returns & Exchanges
We want you to find your perfect scent, which is why we offer a 30-day return window for all full-sized fragrances and discovery sets. If a product doesn't meet your expectations, we provide a seamless return process to ensure your satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
- 2.Pack Your Product
Securely place the item in its original packaging, ensuring all caps and components are included.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal and affix it to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.